At Crescent Respite, we take your privacy and the confidentiality of your personal information very seriously. This privacy policy sets out how we collect, use, disclose, and protect your personal information, including health-related information, that we collect through our website https://crescentrespite.com.au/ (the "Website").
Collection of Personal Information
We may collect the following types of personal information:
a) Health-Related Information: We may collect information about your health status, medical history, and other health-related information, which is necessary to provide respite care services.
b) Contact Information: We may collect your name, phone number, email address, and other contact information when you contact us or submit an inquiry through our website.
c) Other Information: We may collect other information that you provide to us voluntarily, such as feedback and comments on our services.
Use of Personal Information
We will only use your personal information for the purposes for which it was collected, which may include the following:
a) Providing Respite Care Services: We may use your health-related information to provide respite care services and support to you.
b) Responding to Inquiries: We may use your contact information to respond to your inquiries and provide you with information about our services.
c) Improving Our Services: We may use your feedback and comments to improve our services and ensure that we are meeting your needs.
Disclosure of Personal Information
We will only disclose your personal information to third parties as required by law or with your consent. We may disclose your personal information to the following:
a) Healthcare Providers: We may disclose your health-related information to healthcare providers who are involved in your care.
b) Contractors and Service Providers: We may disclose your personal information to contractors and service providers who provide services to us, such as website hosting and maintenance.
c) Legal and Regulatory Authorities: We may disclose your personal information to legal and regulatory authorities as required by law.
Protection of Personal Information
We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure. We use industry-standard security measures to protect your personal information, including encryption and secure servers.
Retention of Personal Information
We may retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy, or as required by law. If you would like more information about our data retention practices, please contact us using the contact details below.
Access and Correction of Personal Information
You have the right to access and correct your personal information that we hold. If you would like to access or correct your personal information, please contact us using the contact details below.
Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance your browsing experience and collect information about how you use our site. You can manage your preferences for cookies through your browser settings or other cookie management tools. For more information, please refer to our Cookie Policy [insert link to the Cookie Policy].
Cross-Border Data Transfers
We may transfer your personal information to third parties or service providers located in other countries for the purposes described in this privacy policy. By using our website and providing your personal information, you consent to the transfer of your data to these countries. We take appropriate measures to ensure that cross-border transfers comply with applicable data protection laws.
User Rights and Choices
You have certain rights regarding your personal information. You have the right to access, correct, or delete your personal information held by us. You may also have the right to object to or restrict certain data processing activities. To exercise your rights or learn more about them, please contact us using the contact details provided below.
Children's Privacy
Our website is not intended for children under the age of [insert applicable age]. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us using the contact details below, and we will take steps to remove such information from our systems.
Changes to Privacy Policy
We may update this privacy policy from time to time. Any changes to this privacy policy will be posted on our website, and the revised policy will apply to all personal information collected after the date of the update.
Terms and Conditions
Thank you for visiting the Crescent Respite website (the "Website"). These terms and conditions ("Terms") govern your use of the Website. By using the Website, you agree to be bound by these Terms. If you do not agree with these Terms, you must immediately stop using the Website.
Ownership and Use of Content
All content on the Website, including text, images, graphics, logos, and audiovisual content, is the property of Crescent Respite or its licensors and is protected by Australian and international copyright laws. You may only use the content on the Website for personal, non-commercial purposes. You may not modify, reproduce, distribute, publish, or create derivative works based on the content on the Website without the prior written consent of Crescent Respite.
Use of Website
You may use the Website for lawful purposes only. You may not use the Website in a manner that violates any applicable laws, regulations, or these Terms. You may not use the Website to transmit or distribute any virus, malware, or other harmful software.
Disclaimer of Warranties
The content on the Website is provided "as is" without any warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement of intellectual property rights. Crescent Respite does not warrant that the Website will be uninterrupted or error-free or that any defects will be corrected.
Limitation of Liability
Crescent Respite will not be liable for any damages arising out of or in connection with the use of the Website, including but not limited to direct, indirect, incidental, consequential, or punitive damages. In no event will Crescent Respite's liability exceed the amount paid by you, if any, to access the Website.
Indemnification
You agree to indemnify and hold Crescent Respite and its affiliates, officers, directors, employees, and agents harmless from any claims, damages, liabilities, and expenses (including attorneys' fees) arising out of or in connection with your use of the Website.
Third-Party Websites and Content
The Website may contain links to third-party websites and content. Crescent Respite does not endorse or make any representations about these third-party websites or content. You acknowledge and agree that Crescent Respite is not responsible for the accuracy, copyright compliance, legality, decency, or any other aspect of these third-party websites or content.
Changes to Terms and Website
Crescent Respite may update these Terms from time to time by posting the updated Terms on the Website. You should review these Terms periodically for any changes. Crescent Respite may also modify or discontinue the Website at any time without notice.
Governing Law and Jurisdiction
These Terms will be governed by and construed in accordance with the laws of the State of Victoria, Australia. Any disputes arising out of or in connection with these Terms will be subject to the exclusive jurisdiction of the courts of the State of Victoria.
Contact Us
If you have any questions or concerns about our privacy policy, terms and conditions, or if you would like to access or correct your personal information, please contact us at:
Crescent Respite
Address: 241 Dandenong Road, Windsor, VIC 3181
Phone: 1300 273 723
Email: info@crescentrespite.com.au
